Privacy Policy

Hanwha Total Petrochemical Privacy Policy Ver 7.0

Hanwha Total Petrochemical Co., Ltd. (hereinafter referred to as "Hanwha Total Petrochemical") takes personal information of our customers seriously and enacts and implements privacy policies in order to comply with related laws such as the Personal Information Protection Act. Hanwha Total Petrochemical Privacy Policy may be changed in accordance with enactment and amendment of laws, changes in government policies, and changes in Hanwha Total Petrochemical's internal policies. Hanwha Total Petrochemical will notify you through the website when revising the Privacy Policy.

* This policy will be effective on August 8, 2017.
  • Article 1 Purpose of Collecting and Using Personal Information

    Hanwha Total Petrochemical uses your personal information for the following purposes. The personal information being processed is not used for purposes other than the following purposes, and if the purpose of use is changed, Hanwha Total Petrochemical will take necessary measures, such as obtaining prior consent under Article 18 of the Personal Information Protection Act.

    1. To provide goods and services
    Personal information is used for the purpose of ordering and delivering goods, providing product information, marketing, and price of goods information, sending out contracts and billing, providing contents, events, customized services, and helping personal authentication, age verification, payment and settlement, and bond collection, etc.

    2. To manage construction contract 
    Personal information is used for the purpose of estimating and bidding construction online, selecting a construction company, and concluding a contract.

    3. To purchase online
    Personal information is used for the purpose of purchase arrangements, such as estimating and bidding subsidiary materials online, and selecting a supplier.

    4. To respond to inquiries from customers or complaints
    Personal information is used for the purpose of sending out answers to inquiries from customers or complaints.

    5. To control entrance
    Personal information is used for the purpose of managing facilities, safety, security, etc. when entering plants and offices.

    6. To manage construction site / cleaning / vehicle dispatch
    Personal information of our partners is used for the purpose of preventing negligent accidents and managing the site under construction, managing cleaning in the plant, and vehicle dispatch for employees and their families.

    7. To manage receipts and disbursements of outside tanks / entry and departure of vessels in the complex
    Personal information of our contractors is used for the purpose of stocking and shipping outside tanks, and managing inventory, and managing entry and departure of vessels in the complex.

  • Article 2 Items of Personal Information Used

    The items of personal information processed by Hanwha Total Petrochemical and the collection methods are as follows

    1. To provide goods and services
    - Items of personal information: Name, date of birth, department, position, address, contact number, e-mail address
    - Collection method: Website (Any order), or in writing

    2. To manage construction contract 
    - Items of personal information: Contact name, department, contact number, e-mail address
    - Collection method: Website (Contract Management System)

    3. To purchase online
    - Items of personal information: Contact name, contact number, e-mail address
    - Collection method: Website (STEPS)

    4. To respond to inquiries from customers or complaints
    - Items of personal information: E-mail address
    - Collection method: Website

    5. To control entrance
    - Items of personal information: Name, affiliation (company), contact number, address, e-mail address, driver's license number, vehicle number, passport number
    - Collection method: Website (e-visit) or in writing

    6. To manage construction site / cleaning / vehicle dispatch
    - Items of personal information (Construction site management): Name, affiliation, contact number, address, e-mail address, and period of service of the field supervisor
    - Items of personal information (Cleaning management / vehicle dispatch management): name, affiliation, contact number, photo
    - Collection method (Construction site management) : In writing (Report of field representative and designation report of safety supervisor, employment certificate)
    - Collection method (Cleaning management / vehicle dispatch management: Provided by partners in writing

  • Article 3 Period of Using and Retaining Personal Information

    Hanwha Total Petrochemical uses and retains personal information within the period in accordance with the law or agreed upon when collecting personal information from the information subject. Notwithstanding the foregoing, if there is a need to retain personal information for a certain period of time under the provisions of relevant laws such as the Commercial Act and the Act on the Consumer Protection in Electronic Commerce etc., your personal information shall be retained for the period covered by related laws.

  • Article 4 Provision of Personal Information to Third Parties

    Hanwha Total Petrochemical shall use your personal information under the range stipulated on the 『Purpose of Collecting and Using Personal Information 』 and not use it beyond the range or provide any third parties without prior consent of information subjects except for the following cases

    1. Where there is a separate consent of an information subject

    2. Where there are special regulations in other laws 

    3. When it is deemed necessary for the benefit of life, body, property of the information subject or third party

    4. When personal information is provided so as not to identify a specific individual for statistical data and academic research purposes

    5. Other cases covered by Articles 17 and 18 of the Personal Information Protection Act

  • Article 5 Consignment of Personal Information Processing

    Hanwha Total Petrochemical shall use your personal information under the range stipulated on the 『Purpose of Collecting and Using Personal Information 』 and not use it beyond the range or provide any third parties without prior consent of information subjects except for the following cases

    1. When Hanwha Total Petrochemical consigns personal information, we treat it by documents containing the followings
    - Prohibition of processing of personal information for purposes other than assigned duties
    - Administrative and technical protection measures of personal information
    - Purpose and scope of assigned duties
    - Measures to ensure safety such as restricting access to personal information
    - Restriction of reconsignment
    - Checking of the management status of personal information and training of the employees of the consignee
    - Compensation for breach of obligations by a consignee

    2. Items of personal information that are consigned are as follows 
    - Hanwha Systems Co., Inc.: System management
    - HDS Security Co., Inc.: Entrance control, facility protection
    - Yullin Technologies Co., Inc.: System management
    - Daou Tech Co., Inc.: System management
    - Intellectual Property Law Firm, Won Jon: Management of intellectual property rights
    - Sungam Suh International Patent & law Firm: Management of intellectual property rights

  • Article 6 Rights and Obligations of Information Subject and Exercise Method

    Hanwha Total Petrochemical shall use your personal information under the range stipulated on the 『Purpose of Collecting and Using Personal Information 』 and not use it beyond the range or provide any third parties without prior consent of information subjects except for the following cases

    1. The information subject shall exercise the right of personal information protection over Hanwha Total Petrochemical at any time, but the legal representative for the child under the age of 14 may request the reading, correction, deletion, processing suspension of the child's personal information.
    - Request for reading personal information
    - Request for correcting or deleting in case of an error
    - Request for stopping processing

    2. The exercise of the rights over Hanwha Total Petrochemical pursuant to Paragraph 1 may be made in writing, e-mail, or fax (FAX) as Form 8 of an annexed paper of the Enforcement Regulations of the Personal Information Protection Act, and Hanwha Total Petrochemical will take action without delay. 

    3. If the information subject requests correction or deletion of personal information, etc., Hanwha Total Petrochemical shall not use or provide the personal information until Hanwha Total Petrochemical is finished correcting or deleting errors. 

    4. Rights under Paragraph 1 may be exercised through the legal representative of the information subject or the agent who has been delegated. In this case, you must submit a power of attorney according to Form 11 of an annexed paper of the Enforcement Regulations of the Personal Information Protection Act. 

  • Article 7 Destruction of Personal Information

    Hanwha Total Petrochemical shall use your personal information under the range stipulated on the 『Purpose of Collecting and Using Personal Information 』 and not use it beyond the range or provide any third parties without prior consent of information subjects except for the following cases

    1. Hanwha Total Petrochemical shall destroy personal information without delay when it becomes unnecessary due to the expiration of the personal information retention period and achievement of the processing purpose.

    2. If personal information has to be preserved in accordance with other laws and regulations despite the expiration of the agreed period of personal information from the information subject or achievement of the processing purpose, transfer the personal information to a separate database (DB) or store in a different location. 

    3. The procedures and methods for destroying personal information are as follows
    (1) Procedures
        - Hanwha Total Petrochemical selects the personal information that caused the reason for destruction and destroys the personal information with the approval of Hanwha Total Petrochemical's Personal Information Protection Officer.

    (2) Methods
        - Hanwha Total Petrochemical destroys the personal information recorded and stored in an electronic file so that it can not be reproduced. Personal information recorded and stored in paper documents is crushed by a crusher or is burned and destroyed.

  • Article 8 Measures to Ensure the Security of Personal Information

    Hanwha Total Petrochemical takes the following measures to ensure the security of personal information.

    1. Administrative measures: Establishing and implementing an internal management plan, minimizing the number of employees handling personal information, and training them

    2. Technological measures: Managing access to personal information processing systems, installing access control systems, encrypting unique identification information, installing and updating security programs, keeping access records and preventing forgery and falsification 

    3. Physical measures: Securing safe storage facilities, and installing locks 

  • Article 9 Personal Information Security Officer

    1. Hanwha Total Petrochemical takes responsibility for processing personal information, and in order to deal with complaints and damage relief related to personal information processing, Hanwha Total has designated the personal information security officers as follows
    (1) Personal Information Security Officer
        - Name : Vice President, Choi Jong-yeong
        - Affiliation : In charge of Hanwha Total's Management Innovation
        - Phone : 82.41.660.6850
        - E-mail : jy.choi@hanwha-total.com

    (2) Personal Information Security Administrator
        - Name : Manager, Yu Jung-hyeon
        - Affiliation : Information Strategy Team
        - Phone : 82.41.660.6682
        - E-mail : jhyun.yu@hanwha-total.com

    2. Information subjects can inquire to the personal information security officers and the department in charge about personal information protection related complaints, and damage relief, etc. that occurred while using the service (or business) of Hanwha Total. Hanwha Total will reply to your inquiry without any delay. 

  • Article 10 Request for Reading Personal Information

    Information subjects can ask for reading personal information pursuant to Article 35 of the Personal Information Protection Act to the following department. Hanwha Total Petrochemical will endeavor to promptly process your inquiries about personal information of information subjects.

    ㅇ Department in charge of accepting and dealing with requests for reading personal information
        - Department : Information Strategy Team
        - Phone : 82.41.660.6682
        - E-mail : jhyun.yu@hanwha-total.com

  • Article 11 Remedies for Infringement on Rights

    Information subjects can consult with the following organizations about remedies for infringement on personal information.
    ※ The following organizations are separate institutions from Hanwha Total Petrochemical, so please contact them if you are not satisfied with Hanwha Total Petrochemical in dealing with complaints about personal information, the results of the damage relief, or need more help.

    1. Personal Information Dispute Mediation Committee (kopico.or.kr)

    2. Total Support Portal for Privacy Protection (www.privacy.go.kr)

    3. Privacy Complaint Center (www.1336.or.kr/1336)

    4. Internet Crime Investigation Center at the Prosecutor-General's Office (http://icic.sppo.go.kr/02.3480.3600)

    5. Cyber Terror Response Center at the National Police Agency (www.ctrc.go.kr/02.392.0330)